Returns and Replacement Policy which has been laid down applies only to the fact that the received items are either damaged or delivered wrong.
There will be limitations on the possibility of order cancellation in the event that the items have been shipped out.
Delivery date is between 3-5 days from the date of delivery: Recorded documents should be supported by a picture of the parcel showing its condition.
The objected item must still be sealed, packaged, unused and in the like new state and packaging. Original invoice follows the product for exchange purposes.
The accessorizing items will be acceptable for refunds if receipt was received at our warehouse not more than 15 days after the delivery date.
A confirmation will then be made to the return along with the assessment made by the quality assurance department and if the product meets the criteria for replacement or a coupon will be issued.
Actual customers are in charge of their products until they arrive at our warehouse hence should be packed adequately to counter any delivery damage.
Returns due to consumer’s regret, the preference of a new per-favorite shade, or a new product of choice are not allowed.
The refutation is simple, we do not cash refunds; however, you will receive a coupon for the next order.
Products bought on the website cannot be exchanged or be taken back to other stores/physical shops and the vice versa.
You need to contact our Customer Care center, by providing to them the Invoice together with images of the faulty product through email, atinfo@bloomingbotanical.pk.
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